Privacy Policy
A legal disclaimer
Effective Date: August 2025
Last Updated: 25th August 2025
SEE Diabetes is committed to protecting your privacy and ensuring your personal information is handled with care, respect, and transparency. This policy outlines how we collect, use, store, and protect your information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect personal information when you:
• Submit an enquiry or booking request
• Subscribe to updates or newsletters
• Access educational resources or participate in consultations
This may include:
• Your name, email address, phone number
• Health-related information relevant to your care
• Usage data such as IP address, browser type, and device information
• Cookies and analytics data to improve site performance
2. Why We Collect It
We collect your information to:
• Respond to your enquiries and manage bookings
• Provide personalised diabetes education and support
• Improve our website and services
• Comply with legal, ethical, and professional obligations
3. How We Protect Your Information
Your privacy is a priority. We use secure systems and protocols to protect your data, including:
• Encrypted communication and secure servers
• Restricted access to sensitive information
• Regular reviews to ensure compliance and safety
4. Third-Party Services
We may use trusted third-party platforms (e.g., booking systems, email services, analytics tools) to deliver our services. These providers are bound by their own privacy policies and are selected for their commitment to data protection.
We do not sell or share your personal information for marketing purposes.
5. Cookies and Website Analytics
Our website may use cookies to enhance your experience and gather anonymous usage data. You can manage cookie preferences through your browser settings.
6. Your Rights and Choices
You have the right to:
• Access and update your personal information
• Request corrections or deletions
• Withdraw consent for future communications
To exercise these rights or raise a concern, please contact:
Rebecca — SEE Diabetes
📧 bec@seeddiabetes.com.au
📍 Bendigo, VIC, Australia
7. Updates to This Policy
This policy may be updated to reflect changes in services, legal requirements, or privacy practices. The latest version will always be available on our website.